How it works
Fibre runs to a distribution point outside your property, then a short copper lead-in connects to an nbn® connection device inside your home.
Technology type
FTTC (Fibre to the Curb) explained
FTTC brings fibre close to your home and uses the existing copper line for the final short distance. It delivers strong performance for most households while retaining the convenience of current in-home wiring.
Typical performance
Speeds are usually close to plan tiers, with low latency. The short copper run means performance is stable unless the line is damaged or degraded.
Best suited for
Households that want reliable streaming and work-from-home performance without needing a full fibre lead-in.
What affects speed and latency
- Condition of the copper lead-in cable.
- Wi‑Fi quality and device capability inside the home.
- Peak-time network load for your chosen plan tier.
- Wired connections offer the most consistent performance.
Common troubleshooting tips
- Make sure the FTTC connection device is powered and ventilated.
- Test speeds with a wired Ethernet connection to isolate Wi‑Fi issues.
- Check for damaged phone sockets or cabling in the home.
- Report persistent line noise or drop-outs to support.