How it works
Fibre links to a local node, then coaxial cable runs from the node to your property, connecting to an nbn® cable modem.
Technology type
HFC (Hybrid Fibre Coaxial) explained
HFC uses fibre to your neighbourhood and existing coaxial cable into the home. It delivers strong download speeds and supports modern streaming, gaming, and work-from-home needs when your in-home cabling is healthy.
Typical performance
HFC provides fast downloads and solid uploads. Performance can be influenced by shared local usage and the condition of coaxial cabling.
Best suited for
Homes and small businesses that want strong download speeds for streaming and multiple connected devices.
What affects speed and latency
- Shared usage on the local HFC segment, especially during peak time.
- Quality of coaxial cabling and in-home splitters.
- Wi‑Fi coverage and router placement.
- Device performance and wired vs wireless setup.
Common troubleshooting tips
- Check the coaxial cable connection to the nbn® cable modem.
- Restart the modem and router if speeds drop.
- Reduce unnecessary splitters or damaged coax connectors.
- Contact support if you notice frequent drop-outs or modem lights flashing.